Terms of Service

1. About the Service

MorpheusFlow Streetworks ("the Service") is a traffic dispersal modelling tool designed for professional use. It is provided by [Company Name], registered at [Company Address] (company number [Company Registration Number]).

The Service allows users to model the impact of road disruptions, closures, and streetworks on local traffic networks. By creating an account or using the Service, you agree to these Terms of Service.

2. Eligibility

The Service is intended for professional use by traffic engineers, highway authorities, utilities, and other organisations involved in transport planning and management. You must be at least 18 years of age to create an account.

3. Your Account

• You are responsible for maintaining the confidentiality of your login credentials.
• You must not share your account with others or allow unauthorised access.
• You must provide accurate information when registering and keep your details up to date.
• You must notify us immediately at mattiomc@gmail.com if you suspect unauthorised use of your account.

4. Acceptable Use

When using the Service, you agree not to:

• Use automated tools, bots, or scripts to scrape, crawl, or extract data from the Service.
• Reverse-engineer, decompile, or disassemble the software, algorithms, or models underpinning the Service.
• Attempt to gain unauthorised access to any part of the Service, other users' accounts, or our infrastructure.
• Use the Service for any unlawful purpose or in a manner that violates applicable laws or regulations.
• Introduce malicious code, viruses, or any harmful material to the Service.
• Overload, disrupt, or interfere with the Service's infrastructure or other users' use of the Service.
• Redistribute, resell, or sublicense access to the Service without our prior written consent.

5. Model Outputs — Advisory Only

The Service uses mathematical models calibrated against available data. Model outputs are estimates based on assumptions, input parameters, and the quality of underlying data. You acknowledge that:

• Model results should be used as one input in professional decision-making, not as the sole basis for decisions.
• Real-world traffic conditions are influenced by factors that may not be captured by the model.
• You are solely responsible for any decisions made, actions taken, or traffic management plans based on the Service's outputs.
• The Service does not replace the need for professional engineering judgement, site-specific assessments, or compliance with relevant regulations.

6. Intellectual Property

Our property

The Service — including the software, algorithms, models, user interface, documentation, and MorpheusFlow branding — is owned by [Company Name] and is protected by copyright and other intellectual property laws. All rights are reserved.

Your content

You retain ownership of any scenarios, disruption configurations, or data that you create or upload to the Service. By using the Service, you grant us a limited licence to process this content solely for the purpose of providing the Service to you.

7. Limitation of Liability

To the fullest extent permitted by law:

• The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and accuracy.
• [Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Service.
• [Company Name]'s total aggregate liability to you for any claims arising from your use of the Service shall not exceed the amount you have paid to us for the Service in the 12 months preceding the claim, or fifty pounds sterling (GBP 50), whichever is greater.
• Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by English law.

8. Indemnification

You agree to indemnify and hold harmless [Company Name] and its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your breach of these Terms
• Any decisions made or actions taken based on the Service's outputs

9. Account Suspension and Termination

We may suspend or terminate your account and access to the Service at any time if:

• You breach these Terms of Service or our Acceptable Use policy.
• We reasonably believe your account has been compromised.
• We are required to do so by law or regulation.
• We discontinue the Service (with reasonable notice where practicable).

You may terminate your account at any time by requesting account deletion via mattiomc@gmail.com.

Upon termination, your right to access the Service ceases immediately. We may delete your account data in accordance with our Privacy Policy.

10. Service Availability

We aim to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control. We shall not be liable for any loss arising from such downtime.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised Terms. If we make material changes, we will notify you through the Service.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions about these Terms, contact us at mattiomc@gmail.com.